Get Started

Welcome to the 2016 Leapfrog Hospital Survey. Whether you are taking a survey for the first time, or you have taken a survey for several years, here is some important information to help you get started. 


Information about the Survey Webpages

As you may have noticed, the Leapfrog Hospital Survey webpages have moved. Their new home is Please bookmark this new URL. 

The information on these webpages is organized into five main topics: Get Started (you are in this topic now), Deadlines, Survey and CPOE Materials, Scoring and Results, and Get Help. Under each of these five main topics we have included several sub-topics where hospitals can find related information and materials. Please take a few minutes to explore the new survey webpages. Need help finding your way around? Download the Survey Site Map


Online Survey Tool

In addition to moving and redesigning the survey webpages, we have also moved to a new and improved survey platform and redesigned the survey dashboard (where we link to the CPOE Evaluation Tool) and online survey tool to enhance the user experience. The Survey Login button is at the top of the page, above the main navigation. Before you login to the survey for the first time, please review the Quick Start Guide.

Download iconDownload the Quick Start Guide


Technical Support for Hospitals

Leapfrog offers several opportunities for hospitals to learn about the content of the survey, as well as the logistics involved in submitting a survey and CPOE Tool. In April and May we are hosting two Town Hall Calls where we will detail content and scoring changes to the survey, and review important deadlines. Following the Town Hall Calls, we will post the recording and slide deck on the registration page. Throughout April and May we are also hosting a series of short webinars to demonstrate our new online survey tool. These webinars are limited to 100 participants each. 

Leapfrog also offers a monthly technical assistance call, the Leapfrog Hospital Survey Users Group, for hospitals that may be new to the survey or want more interactive explanations of the survey content and materials. The Users Group meets from March to December. Each monthly call focuses on a particular topic ranging from the CPOE Evaluation Tool to new survey sections (i.e. Antiobiotic Stewardship) to in-depth reviews of our scoring algorithms. Learn more.  

Hospitals are encouraged to contact our Help Desk for any question regarding the survey. The Help Desk is staffed from 9:00 am to 5:00 pm ET on all regular business days. Help Desk tickets are responded to within 24-48 hours. More information is available at Get Help


Ensuring Data Accuracy

Leapfrog is committed to ensuring the accuracy of the Leapfrog Hospital Survey Results. Take a minute to review our pre- and post-submission protocols at Ensuring Data Accuracy.


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