How Results Are Used

Leapfrog’s purchaser members use the survey responses to (1) educate and inform enrollees about patient safety and the importance of comparing provider performance on Leapfrog’s safety, quality, and resource standards, and (2) recognize and acknowledge providers that have met the standards. This means that purchasers will share the survey results with their employees and use the survey results in their contracting discussions with health plans and providers. The Leapfrog Group will share the results from all hospitals with the public on its website.

The Web display of hospitals’ results is made available to aid consumers in their decisions about where to receive care. External organizations that wish to use the data, for other purposes such as consumer education tools, market analysis, or contracting decisions, must license the data from The Leapfrog Group for a fee. The revenue from data licenses is used to support the ongoing administration of the Leapfrog Hospital Survey and Leapfrog’s data dissemination efforts. For those hospitals that choose not to respond to a request to complete the survey, the publicly reported survey results will read: “Declined to Respond.”


Leapfrog Top Hospitals

Leapfrog recognizes the highest performers on the Leapfrog Hospital Survey through its annual Top Hospital designation. Top Hospital awards are given in three categories: Top Urban Hospitals, Top Rural Hospitals, and Top Children’s Hospitals. To be considered for a Top Hospital award, hospitals must submit a survey by August 31, 2016. Hospitals receiving the award are notified in late October, and are announced publicly at Leapfrog’s Annual Meeting in December. The criteria for the Top Hospital awards are determined each year by a committee evaluating hospital performance across all areas of the Leapfrog Hospital Survey.  Click here for more information.

Competitive Benchmarking Reports

Hospitals that submit a Leapfrog Hospital Survey by the June 30, 2016 first reporting deadline will receive a free Summary Competitive Benchmarking Report. These Summary Reports illustrate how a hospital compares to others in the nation in quality, resource use, and efficiency. The reports are generated by applying the Leapfrog Value Based Purchasing Platform Methodology to 2016 Leapfrog Hospital Survey responses. The Summary Reports are e-mailed to the hospital CEO using the contact information and e-mail address provided by the hospital in the profile section of their survey. Obtain more information about Competitive Benchmarking Reports, the Leapfrog Value Based Purchasing Platform Methodology, and more detailed performance reports here.

Hospital Safety Score

Some measures from the Leapfrog Hospital Survey are used in the Hospital Safety Score. The Hospital Safety Score is a letter grade rating of how well hospitals protect patients from accidents, injuries, harm, and errors. Only general acute care hospitals are eligible to receive a Hospital Safety Score. The score is a composite made up of 30 different national patient safety measures and is publicly reported as an A, B, C, D or F letter grade.  While the Hospital Safety Score is a separate program administered by Leapfrog, it does use some data from the Leapfrog Hospital Survey, in addition to data from other publicly available sources such as, the American Hospital Association and Centers for Medicare and Medicaid Services. For more information on the measures included and to download a copy of the methodology, visit our Hospital Safety Score website.  

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